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Resynchronize notification token

No longer receiving MyCoach Pro notifications even though they are allowed on your phone? Resynchronize your notification token from the Diagnostic menu of the MyCoach Pro - AMS app.

Open the Diagnostic menu​

  1. Sign in to the MyCoach Pro - AMS app, then tap Menu.

    Mobile app Menu button

    The Menu button

  2. Scroll down and, in the Other section, tap Diagnostic.

    Diagnostic entry in the Other section

    The Diagnostic entry

Resynchronize the token​

  1. Tap Resynchronize notification token.

    Resynchronize notification token button

    The Resynchronize notification token button

Still no notifications?

Follow the My players are no longer receiving notifications guide to check the phone's settings.

Need help​

Email support@mycoachpro.io with any questions about mobile app notifications.