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Health Data

Sync the health data from your activity tracking app (Garmin Connect, Polar Flow, Whoop…) with MyCoach Pro AMS through Apple Health (iOS) or Health Connect (Android), then import your activities as player sessions.

Allow synchronization​

Before you start

Make sure your activity tracking app (Garmin Connect, Polar Flow, Whoop…) allows access to its data by Apple Health or Health Connect. Some apps go through a third-party app: for example, Huawei Health requires the Health Sync app.

  1. The first time you open the app, accept the synchronization of your health data: Apple Health on iOS, Health Connect on Android.

  2. Accept all the permissions requested. The app then automatically imports your recorded training sessions (Polar, Garmin, etc.).

    Data used

    Only distance, speed and heart rate data are used.

Add the Health Data module to your menu​

  1. Tap the Menu button.

  2. In the Personalization section, tap Preferences.

  3. Tap Menu configuration.

  4. Tap the ➕ button next to Health Data to add it to your menu.

Organize your menu

To learn more about the app menu, see Organize your app.

Import an activity as a player session​

  1. From the Home screen or the Health Data module, select the activity to import.

  2. Tap Create a player session.

  3. Configure your session: it is created with your activity data. See also Create a player session from the mobile app.

An activity is missing?​

If some of your Polar Flow or Garmin Connect activities do not appear in MyCoach Pro AMS, check each step of the synchronization: tracking app → Apple Health / Health Connect → MyCoach Pro AMS. The most common issue is between the tracking app and the phone's health app.

Check the activity in the original app​

Make sure the activity is visible in Polar Flow or Garmin Connect.

Check that it reaches Apple Health or Health Connect​

  • Android: open Settings → Security and privacy → Health Connect → Data and access, then check that data (distance, heart rate, etc.) is recorded on the relevant dates.
  • iOS: open the Health app, go to the Browse tab, select a category (for example Activity or Heart) and check that data is recorded on the relevant dates.
No data?

If no data is recorded in Apple Health or Health Connect, it is normal for nothing to appear in MyCoach Pro AMS.

Force a new sync​

Restart the synchronization of your activities from Polar Flow or Garmin Connect. This does not affect sessions already imported into MyCoach Pro AMS.

Polar watches

To connect a Polar watch directly, see Polar & PlayerData setup.

Need help​

Email support@mycoachpro.io with any questions about health data synchronization. If an activity is still missing, include:

  • the date of the missing activity and a screenshot from Polar / Garmin;
  • screenshots of your Apple Health / Health Connect app.